A usable, friendly, and fast app or web site keeps users happy. Designing for usability is part art, part science. As a User Experience Consultant, I am happy to provide actionable suggestions to product teams that you can implement with your team.
I am also available for longer-term consulting projects. To be able to do justice to all projects, I may not always be able to take on new clients, though. Please email me if you’re interested.
I have a Ph.D. in Human-Computer Interaction, and have prototyped, built and launched several successful products at Google. I’ll review your site or app with an eye towards:
Is the information on your site / in your app well-organized from the point of view of a user? Or does it reflect org chart boundaries?
Is it straightforward to navigate around the site/app? If users already know what they want, can they get to it quickly?
Optimal Task Flows
Does your app/site make it as efficient as possible for the user to achieve his/her goals?
Accessibility & Responsiveness
Can everyone use your site/app well: people with different abilities, of different education levels, using all screen sizes from phones to large monitors, using a mouse/keyboard or a touch device?
Does your site load quickly? Are there any quick optimization steps you can take within a few hours that would make it load instantaneously?
Contact me via email to get started.
I will not be able to discuss search-engine optimization strategies, social media sharing, or other ways to bring traffic to your site. Because of my employment with Google, this creates a direct conflict of interest for me. Sorry about that.