User Experience Reviews for Sites and Apps

A usable, friendly, and fast app or web site keeps users happy. Designing for usability is part art, part science. As a User Experience Consultant, I am happy to provide actionable suggestions to product teams that you can implement with your team.

I am also available for longer-term consulting projects. To be able to do justice to all projects, I may not always be able to take on new clients, though. Please email me if you’re interested.

Get your app or site reviewed. Bring your design questions.

I have a Ph.D. in Human-Computer Interaction, and have prototyped, built and launched several successful products at Google. I’ll review your site or app with an eye towards:

• Information Architecture

  Is the information on your site / in your app well-organized from the point of view of a user? Or does it reflect org chart boundaries?

• Navigation

  Is it straightforward to navigate around the site/app? If users already know what they want, can they get to it quickly?

• Optimal Task Flows

  Does your app/site make it as efficient as possible for the user to achieve his/her goals?

• Accessibility & Responsiveness

  Can everyone use your site/app well: people with different abilities, of different education levels, using all screen sizes from phones to large monitors, using a mouse/keyboard or a touch device?

• Performance

  Does your site load quickly? Are there any quick optimization steps you can take within a few hours that would make it load instantaneously?

How we’ll work

1. You’ll email me a URL to your site, or a link to your mocks / prototypes or app. To make the best use of our 1:1 time, please send me your materials (or links) at least 24 hours prior.
2. I’ll review the site (by myself), take notes, and share a report with you.
3. Optional: We can do a video call where I discuss my findings with you, and answer any questions you may have.
4. Feel free to show me your new metrics after you implement my suggestions. (I love this part!)

Contact me via email to get started.

What’s not included (and why)

I will not be able to discuss search-engine optimization strategies, social media sharing, or other ways to bring traffic to your site. Because of my employment with Google, this creates a direct conflict of interest for me. Sorry about that.